Privacy Policy
Last updated: September 22, 2026
This policy explains how Wan 3.0 collects, uses and protects information when you use wan30ai.video.
Information We Collect
We collect information needed to provide the service, including account details, authentication events, purchases, credit activity, prompts, uploaded references, generation requests and support communications.
Product analytics records page views, selected generation settings, feature actions and success or failure outcomes. Analytics events do not include full prompt text or uploaded file names.
- Account and contact information
- Payment status and transaction identifiers
- Prompts, settings and uploaded reference files
- Device, usage, analytics and security logs
How We Use Information
We use information to authenticate accounts, process payments, deliver generation tasks, understand feature adoption, prevent abuse, improve reliability and respond to support requests.
Service Providers
We use infrastructure, authentication, payment, content delivery, AI processing and a self-hosted OpenPanel analytics service to operate and improve the product. Information is shared only as needed to perform those functions.
Data Retention
We retain account and transaction records as required for service delivery, security and legal obligations. Uploaded references and generated results may be retained by infrastructure or AI providers according to their processing policies.
Your Choices
You may request access, correction or deletion of eligible personal information. Some transaction and security records may need to be retained.
Contact
Questions about this policy can be sent to [email protected].